Order Questions

How do I place an Order?

Order requests are generally made via our Quote/Order Form which is accesible via every bag model page. The Quote/Order form takes you through the step-by-step process of picking the bag model, color choices and artwork options with corresponding areas for uploading artwork and desired delivery date. We also take quote requests via email with your artwork attached or via phone where we can walk you through the choices.

What happens after I place an order?

  1. Your order is received and your artwork and delivery date are accessed.
  2. A digital sample is generated and emailed to you for visual confirmation (unless you have paid to have a pre-production sample.
  3. A completed invoice is emailed to you look over and pay.
  4. We will contact you via phone to confirm all details and answer any questions.
  5. After payment is received, the production process will begin (note, all orders are pre-paid, as we do not extend credit on orders).

What is the production time on orders?

Generally, we are at a 3 to 4 week production time for printed bags, but time varies with workload and bag order size, so please inquire if your looking to get your bags quicker.

Can I order custom designed bags?

As all our orders are made-to-order, custom designed bags are often doable. Please contact us via phone or email with your ideas and we'll crunch the numbers to see if we can meet your needs.